FOI release

Housing

Case reference FOI2019/00564

Published 5 July 2019

Request

1. How many housing services staff with a customer facing role did you have working in the financial year 2017/18?

2. How many assaults were reported against your housing services staff with a customer facing role in the financial year 2017/18?

3. How many of the assaults were verbal?

4. How many of these assaults were physical?

5. How many housing services staff with a customer facing role did you have working in the financial year 2018/19?

6. How many assaults were reported against your housing services staff with a customer facing role in the financial year 2018/19?

7. How many of the assaults were verbal?

8. How many of these assaults were physical?

9. By way of response could you please complete the form in the attached spreadsheet.

How many housing services staff with a customer facing role did you have working in the financial year 2017/18? = 20

How many assaults were reported against your housing services staff with a customer facing role in the financial year 2017/18? 2
How many of the assaults were verbal? = we do not record verbal assault in general needs, however in Sheltered Housing there were 2
How many of these assaults were physical? = 0
How many housing services staff with a customer facing role did you have working in the financial year 2018/19? = 21
How many assaults were reported against your housing services staff with a customer facing role in the financial year 2018/19? = 2
How many of the assaults were verbal? Sheltered Housing 2
How many of these assaults were physical? = 0

There are no documents for this release.

This is Guildford Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.