Chantry Wood campsite
Case reference FOI2019/01298
Published 7 May 2024
Request
You sent me a spreadsheet with visitor numbers for the last few years (in response to my FOI on Chantry Wood campsite).
Can I just check - (1) What do all the zero-person bookings mean? Is it where someone booked provisionally but then never paid? (2) what does it mean where the same date appears twice? Is it possible for two groups to book the same date? Or does it represent someone who cancelled as above and then the date was given to someone else? - for example, the two entries for 28/10/17: 28-Oct-17 Family 30 28-Oct-17 Family 0 (3) What does it mean where bookings are labelled 'internal'? (4) Some bookings are labelled 'commercial'. Does ths mean the booking is made by a private business? (5) The bookings don't tally with the numbers given in response to my other question about the visitor split in / out of borough. (I've counted the non-zero bookings). What am I doing wrong? Number of Nights booked by customers from Outside the Borough Within the Borough total Non-zero bookings shown in spreadsheet 2016/17 77 65 142 101 doesn't match 2017/18 50 53 103 86 doesn't match 2018/19 45 48 93 not given (6) In the FOI response you also shared these numbers (below). I'm afraid I need you to have another pass at this because it doesn't answer the question I asked. 2016/17 2017/18 2018/19 Scout/ Guides/ Schools bookings (Booked Visitor Numbers) 10 (859) 5 (276) 4 (160) Commercial Activities similar to Forest Schools including Local Authority Run events (Booked Visitor Numbers) 4 (374) 15 (294) 5 (160+) The question was Please provide evidence to back up the statement by GBC's director of environment "use of the site by the target group, Scouts and Guides is decreasing each year and Forest Schools are using the site already" - 9th of Jan Surrey Advertiser - The first row lumps together Scouts, Guides and schools whereas the director's statement was specifically about Scouts and Guides, not schools. Please provide this data split out. - The numbers don't match what is in the visitor spreadsheets either. For example, how can there have been 859 Scouts/Guides/schools visitors in 2016/17 when apparently there were only 719 visitors in total from 'organisations'? See below: Date Stayed Family/Organisation Number of People 08-Apr-16 Organisation 15 15-Apr-16 Organisation 8 17-Apr-16 Organisation 30 23-Apr-16 Organisation 61 26-Apr-16 Organisation 38 30-Apr-16 Organisation 89 21-May-16 Organisation 36 11-Jun-16 Organisation 57 12-Jun-16 Organisation 50 26-Jun-16 Organisation 88 03-Sep-16 Organisation 50 16-Sep-16 Organisation 40 01-Oct-16 Organisation 35 10-Mar-17 Organisation 32 25-Mar-17 Organisation 90 total 719 The second row: what are "Commercial Activities similar to Forest Schools including Local Authority Run events" ? I don't know what this actually means. Does it mean that the number of forest schools who have booked the campsite in the time period is actually zero? Finally (7) In the original paper in January this year you made public the visitor figures for two years (2017: 1263 and 2016: 1898) In my FOI I asked for the full visitor analysis and you have released only one more year (2015: 1767). What is the reason that you haven't provided the total number of visitors going back, say, 10 or 15 years? You have alluded to a historical trends in visitors, so this must be based on something. (8) please provide the spreadsheet of visitor bookings for the latest year, i.e. 2018-19.
Response
(1) What do all the zero-person bookings mean? Is it where someone booked provisionally but then never paid?
The report picks up where there are booking details on the system. The zero is where it is the day of departure and visitors are not counted twice. (i.e. no. of visitors on arrival and no. of visitors on departure). In order to provide the data we need to filter those manually and may have missed some departure dates. It can also mean that this covers bookings that are not charged, for example bookings for internal reasons.
(2) what does it mean where the same date appears twice? Is it possible for two groups to book the same date? Or does it represent someone who cancelled as above and then the date was given to someone else? - for example, the two entries for 28/10/17: 28-Oct-17 Family 30 28-Oct-17 Family 0
As above. On this occasion, it would be a departure by one group and an arrival by another. It is not possible to book the same date twice.
(3) What does it mean where bookings are labelled 'internal'?
Bookings for internal use i.e. Play Rangers, Team builds, site closed for works, etc.
(4) Some bookings are labelled 'commercial'. Does this mean the booking is made by a private business?
Yes.
(5) The bookings don't tally with the numbers given in response to my other question about the visitor split in / out of borough. (I've counted the non-zero bookings). What am I doing wrong? Number of Nights booked by customers from Outside the Borough Within the Borough total Non-zero bookings shown in spreadsheet 2016/17 77 65 142 101 doesn't match 2017/18 50 53 103 86 doesn't match 2018/19 45 48 93 not given
As per answer to Question 1. There could be various reasons why the numbers do not add up if the zero bookings are not manually adjusted. Please note that we have responded with a figure that provides a number of nights booked as opposed to numbers of bookings.
(6) In the FOI response you also shared these numbers (below). I'm afraid I need you to have another pass at this because it doesn't answer the question I asked. 2016/17 2017/18 2018/19 Scout/ Guides/ Schools bookings (Booked Visitor Numbers) 10 (859) 5 (276) 4 (160) Commercial Activities similar to Forest Schools including Local Authority Run events (Booked Visitor Numbers) 4 (374) 15 (294) 5 (160+) The question was Please provide evidence to back up the statement by GBC's director of environment "use of the site by the target group, Scouts and Guides is decreasing each year and Forest Schools are using the site already" - 9th of Jan 2019, Surrey Advertiser - The first row lumps together Scouts, Guides and schools whereas the director's statement was specifically about Scouts and Guides, not schools. Please provide this data split out. - The numbers don't match what is in the visitor spreadsheets either. For example, how can there have been 859 Scouts/Guides/schools visitors in 2016/17 when apparently there were only 719 visitors in total from 'organisations'? See below: Date Stayed Family/Organisation Number of People 08-Apr-16 Organisation 15 15-Apr-16 Organisation 8 17-Apr-16 Organisation 30 23-Apr-16 Organisation 61 26-Apr-16 Organisation 38 30-Apr-16 Organisation 89 21-May-16 Organisation 36 11-Jun-16 Organisation 57 12-Jun-16 Organisation 50 26-Jun-16 Organisation 88 03-Sep-16 Organisation 50 16-Sep-16 Organisation 40 01-Oct-16 Organisation 35 10-Mar-17 Organisation 32 25-Mar-17 Organisation 90 total 719 The second row: what are "Commercial Activities similar to Forest Schools including Local Authority Run events"? I don't know what this actually means. Does it mean that the number of forest schools who have booked the campsite in the time period is actually zero?
We apologise that we have misinterpreted the previous request by assuming you were looking for bookings that cover camping and other activities for children and youth groups. Please see the below the bookings by scouts and groups that contain "Forest School" in their name:
|
2016/17 |
2017/18 |
2018/19 |
2019/20 |
|
|
Scout bookings |
1 |
0 |
1 |
2 |
|
Bookings by organisations with "Forest School" in their name |
0 |
2 |
0 |
0 |
|
Forest School licences to operate in Chantry Wood |
2 |
2 |
2 |
2 |
Date Stayed Family/Organisation Number of People
17-Apr-16 Organisation 30 School
23-Apr-16 Organisation 61 School
26-Apr-16 Organisation 38 School
21-May-16 Organisation 36 School
11-Jun-16 Organisation 57 School
26-Jun-16 Organisation 88 School
03-Sep-16 Organisation 50 School
01-Oct-16 Organisation 35 School
10-Mar-17 Organisation 32 School
25-Mar-17 Organisation 90 School
total 567
(7) In the original paper in January this year you made public the visitor figures for two years (2017: 1263 and 2016: 1898) In my FOI I asked for the full visitor analysis and you have released only one more year (2015: 1767). What is the reason that you haven't provided the total number of visitors going back, say, 10 or 15 years?
We do not hold historic data on our database older than the data supplied. For data protection reasons we do remove the bookings from our data base in line with our retention guidelines. Please also note that our database has a finite storage capacity that limits the amount of data we hold for campsite, sports pitches and other bookings.
(8) please provide the spreadsheet of visitor bookings for the latest year, i.e. 2018-19.
|
Date |
Family/Organisation |
No. of people |
|
03-Apr-18 |
Family |
19 |
|
04-Apr-18 |
Family |
19 |
|
05-Apr-18 |
Family |
19 |
|
06-Apr-18 |
Family |
4 |
|
07-Apr-18 |
Family |
4 |
|
14-Apr-18 |
Family |
2 |
|
20-Apr-18 |
Family |
4 |
|
21-Apr-18 |
Organisation |
42 |
|
27-Apr-18 |
Family |
20 |
|
28-Apr-18 |
Family |
20 |
|
04-May-18 |
Family |
18 |
|
05-May-18 |
Family |
18 |
|
06-May-18 |
Family |
18 |
|
07-May-18 |
Family |
18 |
|
08-May-18 |
Organisation |
15 |
|
09-May-18 |
Organisation |
15 |
|
11-May-18 |
Family |
20 |
|
12-May-18 |
Family |
30 |
|
18-May-18 |
Family |
20 |
|
19-May-18 |
Family |
20 |
|
24-May-18 |
Family |
6 |
|
25-May-18 |
Family |
6 |
|
26-May-18 |
Family |
6 |
|
27-May-18 |
Family |
6 |
|
01-Jun-18 |
Internal |
|
|
02-Jun-18 |
Internal |
|
|
03-Jun-18 |
Internal |
|
|
05-Jun-18 |
Family |
3 |
|
08-Jun-18 |
Family |
40 |
|
09-Jun-18 |
Family |
40 |
|
15-Jun-18 |
Family |
25 |
|
16-Jun-18 |
Family |
25 |
|
23-Jun-18 |
Organisation |
55 |
|
24-Jun-18 |
Organisation |
88 |
|
25-Jun-18 |
Family |
1 |
|
28-Jun-18 |
Family |
1 |
|
29-Jun-18 |
Family |
30 |
|
30-Jun-18 |
Family |
30 |
|
07-Jul-18 |
Family |
2 |
|
09-Jul-18 |
Family |
2 |
|
12-Jul-18 |
Family |
3 |
|
13-Jul-18 |
Internal |
|
|
14-Jul-18 |
Family |
4 |
|
18-Jul-18 |
Organisation |
40 |
|
20-Jul-18 |
Family |
10 |
|
21-Jul-18 |
Family |
25 |
|
22-Jul-18 |
Organisation |
29 |
|
23-Jul-18 |
Organisation |
29 |
|
24-Jul-18 |
Organisation |
29 |
|
25-Jul-18 |
Organisation |
29 |
|
26-Jul-18 |
Organisation |
29 |
|
27-Jul-18 |
Family |
6 |
|
28-Jul-18 |
Family |
6 |
|
29-Jul-18 |
Family |
12 |
|
31-Jul-18 |
Family |
3 |
|
01-Aug-18 |
Family |
10 |
|
02-Aug-18 |
Family |
8 |
|
03-Aug-18 |
Family |
37 |
|
04-Aug-18 |
Family |
42 |
|
05-Aug-18 |
Family |
40 |
|
06-Aug-18 |
Family |
7 |
|
07-Aug-18 |
Family |
5 |
|
08-Aug-18 |
Family |
5 |
|
09-Aug-18 |
Family |
5 |
|
11-Aug-18 |
Family |
20 |
|
17-Aug-18 |
Family |
2 |
|
20-Aug-18 |
Internal |
|
|
21-Aug-18 |
Internal |
|
|
22-Aug-18 |
Internal |
|
|
23-Aug-18 |
Internal |
|
|
24-Aug-18 |
Internal |
|
|
25-Aug-18 |
Internal |
|
|
26-Aug-18 |
Internal |
|
|
27-Aug-18 |
Family |
5 |
|
29-Aug-18 |
Family |
6 |
|
30-Aug-18 |
Family |
6 |
|
07-Sep-18 |
Family |
16 |
|
08-Sep-18 |
Family |
22 |
|
09-Sep-18 |
Family |
3 |
|
14-Sep-19 |
Family |
6 |
|
15-Sep-19 |
Family |
6 |
|
21-Sep-19 |
Organisation |
18 |
|
22-Sep-19 |
Organisation |
100 |
|
29-Sep-19 |
Family |
4 |
|
30-Sep-19 |
Family |
4 |
|
05-Oct-18 |
Organisation |
20 |
|
06-Oct-18 |
Organisation |
20 |
|
03-Nov-18 |
Organisation |
12 |
|
17-Nov-18 |
Family |
15 |
|
01-Dec-18 |
Family |
16 |
|
22-Dec-18 |
Organisation |
15 |
|
19-Jan-19 |
Family |
1 |
|
1441 |
Documents
This is Guildford Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.