FOI release

Phone System and Contract

Case reference FOI2019/00729

Published 29 July 2019

Request

1. Contract Type: Maintenance, Managed, Shared (If so please state orgs)

2. Existing Supplier: If there is more than one supplier please split each contract up individually.

3. Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider

4. Hardware Brand: The primary hardware brand of the organisation's telephone system.

5. Number of telephone users:

6. Contract Duration: please include any extension periods.

7. Contract Expiry Date: Please provide me with the day/month/year.

8. Contract Review Date: Please provide me with the day/month/year.

9. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager.

10. Telephone System Type: PBX, VOIP, Lync etc

11. Contract Description: Please provide me with a brief description of the overall service provided under this contract.

12. Go to Market: How where these services procured, please provide me with either the tender notice or the framework reference number. Please specify if procured through other routes.

13. Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct email address.

14. If the service support area has more than one provider for telephone maintenance then can you please split each contract up individually for each provider? If the contract is a managed service or is a contract that provides more than just telephone maintenance please can you send me all of the information specified above including the person from with the organisation responsible.

Response

  • Contract Type: Maintenance, Managed, Shared (If so please state orgs) This information is published at http://ted.europa.eu/udl?uri=TED:NOTICE:282456-2012:TEXT:EN:HTML
  • Existing Supplier: If there is more than one supplier please split each contract up individually. British Telecommunications plc
  • Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider. This information is published on our web site www.guildford.gov.uk.
  • Hardware Brand: The primary hardware brand of the organisation's telephone system. Mitel.
  • Number of telephone users: 750.
  • Contract Duration: please include any extension periods. 5 years, with optional extensions of +1 for 2 further years.
  • Contract Expiry Date: Please provide me with the day/month/year. 30 th June 2024.
  • Contract Review Date: Please provide me with the day/month/year. 30 th June 2023.
  • Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager. Contact centre, ACD, conferencing and productivity collaboration tools.
  • Telephone System Type: PBX, VOIP, Lync etc. SIP.
  • Contract Description: Please provide me with a brief description of the overall service provided under this contract. Managed service for maintenance, support and configuration.
  • Go to Market: How where these services procured, please provide me with either the tender notice or the framework reference number. Please specify if procured through other routes. Surrey County Council competitive dialogue - http://ted.europa.eu/udl?uri=TED:NOTICE:256537-2011:TEXT:EN:HTML
  • Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct email address.

Surrey County Council (on behalf of itself and the contracting authorities identified in Section VI.3), Penrhyn Road, Kingston upon Thames, KT1 2TW, UNITED KINGDOM. Tel. +44 2085417179 E-mail: david.overthrow@surreycc.gov.uk

  • If the service support area has more than one provider for telephone maintenance then can you please split each contract up individually for each provider? N/A
  • If the contract is a managed service or is a contract that provides more than just telephone maintenance please can you send me all of the information specified above including the person from with the organisation responsible. This information is published at

http://ted.europa.eu/udl?uri=TED:NOTICE:282456-2012:TEXT:EN:HTML

Documents

There are no documents for this release.

This is Guildford Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

You can browse our other responses or make a new FOI request.