Renters Rights Implementation
Case reference FOI2026/01120
Received 29 May 2026
Published 1 July 2026
Request
Please process this as a Freedom of Information request:
Q1: Has the council's Private Sector Housing enforcement officers been provided with any Justice For Tenants services free of charge (please delete as appropriate):
(a) Bundled services package: Yes-£5000-pack / Yes-£2000-pack / No
(b) CPN Generator : Yes / No
(c) Training Course(s) : Yes / No
(d) Model Licence Condition or Policy Documents: Yes / No
(e) Case Reviews/Advice : Yes / No
(f) Other : Yes / No
Q2: Have charged-for services provided by Justice For Tenants been used ?
* (please delete as appropriate): Yes / No
Q3: Were the charged-for services reasonable value for money ?
* (please delete as appropriate): Yes / No
Q5: If you have not used JFT's services to date but intend to:
* (please delete options that do not apply):
* Use free services only
* Use both free and paid-for services
* Not Yet Sure
Q6: Does the council have a formal process for offered/accepted gifts to be registered/recorded ?
* (please delete as appropriate): Yes / No / Not Sure
Q7: If JFT services used free of charge have been registered as one or more gifts:
* (please delete options to leave the best-fit statement):
* A single gift entry has been made covering all use together.
* Entries are made periodically (monthly/ quarterly/annually) at the end of the period.
* Officers are expected to make a gift register entry each time they use a free JFT service.
* Not applicable – free use has not been registered as a gift.
Q8: If JFT services used free of charge have not been registered as a gift:
* (please delete options to leave the best-fit statement):
* Free use is not registered as a gift because there is no personal gain for the officers.
* Free use is not registered because the service always free.
* Free use is not registered because the value of each use is below the policy threshold.
* Not applicable – free use is registered as a gift.
Response
Please find the answers to your queries below:
Please process this as a Freedom of Information request:
Q1: Has the council's Private Sector Housing enforcement officers been provided with any Justice For Tenants services free of charge (please delete as appropriate):
(d) Model Licence Condition or Policy Documents: Yes – only those services provided and available nationally.
Q2: Have charged-for services provided by Justice For Tenants been used ?
No.
Q3: Were the charged-for services reasonable value for money ?
N/A.
Q5: If you have not used JFT's services to date but intend to:
Not Yet Sure.
Q6: Does the council have a formal process for offered/accepted gifts to be registered/recorded ?
Yes.
Q7: If JFT services used free of charge have been registered as one or more gifts:
Not application – only accessed information available nationally.
Q8: If JFT services used free of charge have not been registered as a gift:
N/A.
Yours sincerely,
FOI Team
Guildford Borough Council
Documents
This is Guildford Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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