FOI release

Complaints re neighbours' high hedges

Case reference FOI2026/00507

Received 5 March 2026

Published 7 April 2026

Request

Under the Freedom of Information Act, I would like to request the following information:

-Total number of complaints received regarding neighbours’ high hedges in the 2025 calendar year (Part 8 of the Anti-social Behaviour Act 2003) -Number of complaints received regarding neighbours’ high hedges that were rejected in the 2025 calendar year -Total amount charged to investigate high hedge complaints in the 2025 calendar year -Total number and total monetary value of fines issued in the 2025 calendar year due to a failure to act on a remedial notice issued to trim hedges

-Total number of complaints received regarding neighbours’ high hedges in the 2024 calendar year -Number of complaints received regarding neighbours’ high hedges that were rejected in the 2024 calendar year -Total amount charged to investigate high hedge complaints in the 2024 calendar year -Total number and total monetary value of fines issued in the 2024 calendar year due to a failure to act on a remedial notice issued to trim hedges

-Total number of complaints received regarding neighbours’ high hedges in the 2023 calendar year -Number of complaints received regarding neighbours’ high hedges that were rejected in the 2023 calendar year -Total amount charged to investigate high hedge complaints in the 2023 calendar year -Total number and total monetary value of fines issued in the 2023 calendar year due to a failure to act on a remedial notice issued to trim hedges

Response

Please find the answers to your queries below:

 

Total number received

Total rejected

Amount charged

Fine amounts

2023

1

1

0

0

2024

3 (plus 1 non-compliance with notice)

3

0

0

2025

2

1

£636

0

 

The amount charged is 0 in rows 1 and 2 as the complaints received were rejected at validation stage and we return the fee in that scenario.

Yours sincerely,

FOI Team

Documents

There are no documents for this release.

This is Guildford Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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