Parking fines (Penalty Charge Notices)
Case reference FOI2019/00299
Published 13 March 2019
Request
1. Number of PCNs issued by your council in 2018 (or in the last twelve-month period for which data exists, since 2015)
2. Number of PCNs from the above category which were challenged
3. Number of the above challenges which were made online, by post, or by other means (itemised)
4. Number of the above challenged PCNs in each category which were upheld by the Council, and the number of the above challenged PCNs in which category which were not upheld/cancelled by the Council
Response
1. 34,253 PCNs issued between September 2017 - April 2018
2. Of the Guildford PCNs issued, 24,911 were paid, 21,022 within 14 days to achieve the discounted rate.
3. Of the Guildford PCNs issued, 10,116 challenges were received
4, Of the Guildford PCNs that were challenged, 3,522 were cancelled as a result of informal or formal representation, 2,435 were written off for other reasons and 2,934 were upheld.
To clarify, challenges cannot be resolved in person unless the case proceeds to a Traffic Penalty Tribunal, before this the owner must submit an appeal either on-line, post or email. We follow "The Parking Penalty and Enforcement Process" and traffic orders to ensure that the process is consistent and remains fair. The different methods of communication do not make any difference in the outcome, however most people these days use the online appeals process which is simpler and their preferred method.
You can find more information on the processes we follow by going to https://www.patrol-uk.info/.
Documents
This is Guildford Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.