FOI release

Enforcement (debt collection) service providers

Case reference FOI2019/00383

Published 24 May 2019

Request

All of the below questions relate to any contracts you have with enforcement (debt collection) service providers for the recovery of unpaid Council Tax, Business Rates and Penalty Charge Notices (PCNs).

1. Please specify whether you have an existing contract(s) for Enforcement Agent (Bailiff) Services for Council Tax, Business Rates and PCN debt collection and which of the three types of debt collection mentioned above it covers? Type of contract Yes/No Response Single contract for Enforcement Agent (Bailiff) Services for Council Tax, Business Rates and PCNs Separate contracts for Council Tax, Business Rates and PCNs A combined contract covering debt collection for two of the debts mentioned and another for the third (please state the combination) No contract for collection of one or more types of the debts mentioned above (please specify which)

2. Please provide the dates that all of your existing contracts for Enforcement Agent (Bailiff) Services for Council Tax, Business Rates and PCN debt collection will expire

3. Please state the name of all Enforcement Agencies appointed by the above contracts

4. How many debt collection instructions were issued in a) 2016, b) 2017 c) 2018 to the Enforcement Agencies mentioned since the contract with them was put in place?

5. If you don't have a current contract with an Enforcement Agency in place, please could you specify:

a) The process by which your council collects unpaid Council Tax, Business Rates and PCNs. Please make clear the bodies or companies responsible for the delivery of this service

b) The number of debt collection instructions issued to the bodies or companies delivering these services on an annual basis over the last five years

6. Do you engage Enforcement Services under a Service Level Agreement and if so, what date is the contract due to be reviewed? Use of Service Level Agreement (Yes/No) Review date of the Service Level Agreement

Response

See response attached

Documents

This is Guildford Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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